How Secure is the Web Site?

Protecting your order information is important to us and we make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Canada Car PRO never stores credit card information. You can access our Privacy Policy to read more about the security of our site by visiting.

What is the benefit of a Canada Car PRO compared to a CarFax history?

The benefit of using a Canada Car PRO compared to a CarFax history report is primarily the cost savings. Canada Car PRO offers the same information and data as CarFax and other leading competitors but at a significantly lower price. By providing the 17-digit VIN number of a vehicle, you can access details about market value and ownership history through the Canada Car PRO.

How Do I buy Reports with credit cards?

• Fill in the required information, such as your email address and phone number, as requested on the checkout or payment page. Make sure to provide accurate details.
• Look for an option indicating that you agree to the terms and conditions of the purchase. Read through the terms and conditions if provided, and if you agree, select the checkbox or button.
• Click on the PayPal button provided on the checkout or payment page. b. Look for an option that allows you to continue as a guest. This option may vary depending on the website or platform design. Click on "Continue as Guest" or a similar option if available. c. You might then see an option labeled "Try Another Way" or similar. Click on it to explore alternative payment methods.
• After selecting "Try Another Way" or similar, you should see a list of available payment options. Look for an option that allows you to pay with a bank account or credit card.
• Click on the option to pay with a bank account or credit card. This should direct you to a form or page where you can enter your credit card details.
• Enter your credit card information accurately and completely, including the card number, expiration date, CVV code (three-digit security code usually found on the back of the card), and any other required information

If you have made a payment for a vehicle report but have not received it, here are some steps you can take:

• Double-check the form data: Ensure that you have correctly filled in the required information such as the VIN (Vehicle Identification Number), your email address, and phone number. Make sure there are no typos or errors in the provided information.
• Verify your email address: Confirm that the email you entered is correct and that it is your primary email address. Sometimes, people accidentally mistype their email addresses, which can lead to communication issues.
• Contact live support or email: If you haven't received the vehicle report despite providing the correct information and verifying your email address, reach out to the company's live support or send an email to their customer support. You can find the contact information on their website. Explain the situation and provide them with the necessary details such as the payment confirmation or receipt.
• Confirm the payment: It's also possible that the payment did not go through successfully. Check your bank account or payment method to verify if the payment has been processed. If you see that the payment was deducted, include this information when contacting the support team to help them locate your payment.
• Consider making the payment again: If you have confirmed that the payment was not successful or if the support team advises you to do so, you may need to make the payment again. Follow their instructions and ensure that the payment is completed successfully.

Remember, it's important to reach out to the company's support team as soon as possible to resolve the issue and receive the vehicle report you paid for.